Last updated: Nov 17, 2024
Who we are
Our website address is: https://cognisnap.ai (the “Website”), operated by Cognisnap, LLC (“Cognisnap,” “we,” “us,” or “our”). This Privacy Policy explains how and why we collect, use, disclose, store, share, or otherwise process your personal information when you visit our Website or use our services (“Services”), which include:
- Our Website and any site that links to this Privacy Policy.
- Our pages or ads on social media networks.
- Engagement with us in other ways, including sales, marketing, podcasts, blogs, courses, videos, content on third party sites (such as YouTube), emails, conferences, or newsletters, etc.
- Anywhere we gather information from you and refer you to this Privacy Policy.
By visiting our Website or using our Services, you agree to our collection, use, and disclosure practices as described in this Privacy Policy. Please note that this Privacy Policy does not apply to any third-party sites that might be linked to or accessible from our Website. You would be subject to the Privacy Policy of the other sites you may be visiting.
Questions or Concerns
Reading this Privacy Policy will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not visit our Website or use our Services. If you have any questions or concerns, please contact us at support@cognisnap.ai.
Who can use the site?
Our Website and Services are intended exclusively for adults who are professionals in the healthcare industry. By accessing or using our Website and Services, you represent and warrant that you are at least 18 years old and are engaged in the healthcare field. The information provided on the Website and through our Services is for informational, educational, or entertainment purposes only and does not constitute professional advice or create any business or patient-doctor relationship.
Special Notice for International Users
Please be aware that our Website and Services are operated from the United States. If you are visiting our Website or using our Services from outside the United States, any information we obtain will be transferred to, processed in, and stored in the United States. By submitting any EKGs or medical images, you acknowledge and agree that such submissions will be transferred to and processed in the United States. You are responsible for ensuring that your submission complies with all applicable laws in your jurisdiction. The data protection laws applicable to your personal information in the United States may differ from those in your country of residence.
Information We Collect
Personal Information You Submit
You may elect to provide us with certain personal information when you interact with us through our Website or Services. This information may include details such as:
- Contact Information: Name, address, phone number, email address.
- Account Information: Username, password, and other credentials.
- Demographic Information: Age, gender, occupation.
- Payment Information: Credit card details, billing address.
- User Generated Content: Including but not limited to EKGs, medical images, and other medical and non-medical content that you voluntarily submit (do not submit until you have ensure there is no Protected Health Information (PHI) or personally identifiable information and you have confirmed that have the authority to share this information with us for the purposes outlined in our privacy policy and terms and conditions).
- Other Information: Any other information you choose to provide.
Comments
When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Information Collected Automatically
When you visit the Website or use our Services, we may automatically collect certain information from your device using tracking technologies like cookies, pixel tags, and web beacons. This may include information such as:
- Technical Information: IP address, browser type, operating system, device identifiers.
- Usage Information: Pages viewed, links clicked, time spent on the site.
- Location Information: Approximate location derived from IP address.
Personal Information from Other Sources
We may obtain personal information about you from third parties such as vendors, affiliates, business partners, and public databases.
How We Use the Collected Information
We may use the information collected for the following purposes:
- To Fulfill or Meet the Reason for Which the Information Is Provided: Provide services and products requested by you.
- Provide Services and Products: Process transactions and manage your account.
- Respond to Your Questions and Requests: Address inquiries made through the Website or Services.
- Create Content: We may use submitted EKGs or medical images to create educational content, derivative works, or incorporate them into our products and services.
- Send Communications: Send invitations to webinars, podcasts, conferences, or newsletters that may interest you.
- Process Registrations: Manage your account and provide customer support.
- Improve User Experience: Tailor Website and Services features to your preferences.
- Marketing and Advertising: Serve you advertisements and promotional materials.
- Analytics and Improvement: Analyze usage trends and enhance the Website and Services.
- Fraud Prevention and Legal Compliance: Prevent and address fraud, enforce our terms, and comply with legal obligations.
Disclosure of Your Information
We are committed to maintaining your trust, and we want you to understand when and with whom we may share information collected about you. We may disclose your personal information to various parties such as:
- Business Operations: We may share user generated content, such as EKGs or medical images, with third parties for purposes including but not limited to research, product development, or educational content creation. We may also use it to internally help us with research, product development, educational content creation, etc.
- Service Providers: Companies that provide services on our behalf, such as payment processing, data analysis, marketing assistance, customer service, and hosting services.
- Business Partners and Affiliates: Trusted partners with whom we collaborate to offer joint products or services.
- Third-Party Marketing Partners: With your consent, we may share your information with third parties for marketing purposes, allowing them to provide you with offers or promotions that may interest you.
- Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
- Legal Obligations: Governmental authorities or other parties as required by law or necessary to protect our rights.
- Fraud Prevention: To enforce our terms and protect our rights and the safety of others.
- Opt-Out of Sharing: You may opt out of the sharing of your personal information with third parties for their direct marketing purposes by contacting us at support@cognisnap.ai.
Cookies and other tracking technologies (collectively, “cookies”)
We use cookies and similar tracking technologies to collect and analyze information about your interactions with the Website and Services.
- What Are Cookies? Cookies are small text files saved by your browser when you visit a website. They help us enhance your experience by improving navigation speed, recognize your preferences for future visits, customize your browsing experience with relevant content, help us understand how you interact with our Website over time, etc.
- Types of Cookies We Use
- Essential Cookies: Necessary for the Website to function properly.
- Performance Cookies: Collect information about how you use the Website.
- Functionality Cookies: Remember choices you make to improve your experience.
- Targeting Cookies: Deliver relevant advertisements to you.
- How Do You Opt Out of Cookies? You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our Website and Services.
- Vendor-Specific Disclosures: For Google Analytics, you can use Google’s Opt-Out Browser Add-On.
- These cookies may be retained for several months or more.
- If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for up to one year or more.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with the embedded content.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely.
For users that register on our website (if any), we store the personal information provided in their user profile, along with any other information we may collect, for as long as deemed necessary.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service. Additionally, data may be shared with other parties for purposes detailed in the privacy policy.
Authorization to Contact
By visiting the Website, using our Services, or providing your personal information, you consent to receive communications from us, our business partners, or affiliates, including marketing messages. In addition, by submitting EKGs or medical images or other medical/ non-medical content, you consent to receive communications from us regarding your submission and related content. You agree that we may contact you by email, phone, text message, social media, or any other means your device is capable of receiving.
User-Generated Content
Our Website and Services may include features that allow users to submit content, including comments, questions, ideas, suggestions, photos, and videos (“User-Generated Content”).
Content Policy
We reserve the right to remove any User-Generated Content that we determine, in our sole discretion, to be offensive, inappropriate, or not in keeping with the spirit of the Website and Services. We may also block users who violate our policies.
Use Authorization
By submitting User-Generated Content (including but not limited to EKGs, medical images, other medical content and non-medical content) or any other user-provided information (“Content”), you grant Cognisnap a perpetual, worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, translate, distribute, and display such Content in any media or platform, for any purpose, including but not limited to commercial, promotional, and educational purposes. All User-Generated Content is considered non-confidential and non-proprietary. You acknowledge and agree that Cognisnap has full discretion over the use of the Content, and you will not be entitled to any compensation, royalties, or ownership interest in connection with such use. You represent and warrant that you have all necessary rights and authority to submit the Content, and that such Content does not infringe upon any intellectual property, privacy, or other rights of any third party. You further acknowledge and agree that you are solely responsible for the legality, accuracy, and appropriateness of the Content you submit, and that Cognisnap shall not be liable for any claims or damages arising from the Content. You agree to indemnify and hold Cognisnap harmless from any and all claims, liabilities, losses, or expenses, including reasonable attorneys’ fees, arising from or related to the Content you provide.
Linking to Other Sites or Services
Our Website may contain links to third-party websites or services that are not owned or controlled by Cognisnap. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.
How We Keep Your Personal Information Secure
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security. Note that data shared with our business partners, affiliates, etc. are subject to their security policies, privacy policies, etc. Please review these.
Data Storage and Retention
We may retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
Changes to Privacy Policy
We may update this Privacy Policy from time to time. Please review the privacy policy frequently to review any changes. Any changes will be effective immediately upon posting to the Website. Your continued use of the Website and Services after changes are posted constitutes your acceptance of the revised Privacy Policy.
If you have any questions or concerns regarding this Privacy Policy or our data handling practices, please contact us at support@cognisnap.ai